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Terms & Conditions

TERMS & CONDITIONS

Privacy Policy, Terms & Conditions

Our website is governed by our terms of use and privacy policy. Please read the page below to understand how to use our website and what we do with an information you may supply to us.

Privacy Policy

Your privacy is important to us.

Your information is confidential, always! We take your privacy very seriously. www.intrigueboutique.co.za is safe and secure and is committed to protecting all your transactions and personal information from dissemination. Your details and personal information required for executing the orders will NEVER be disclosed (made know or sold) to any third parties, unless obliged to do so by law.

Only the necessary information, that is the delivery address and contact phone number, will be made know to third partied delivering the item/s.

By visiting www.intriguboutique.co.za you are accepting the practices described in this Privacy Notice.

Terms and Conditions

Returns Policy

Should you wish to return ay item/s purchased on our website, you may do so for a refund or exchange.

The goods will only be accepted, if returned withing 7 days of receipt by the purchaser.

The goods must be in their original condition unworn and with labelling and swing tags intact.

If the item/s is unsuitable, please communicate to make the necessary return arrangements.

If you would like to exchange the item, for something that you did not originally purchase, please note that you will be held responsible for any costs incurred, including but not limited to courier fees, packaging fees, and any damage incurred on route to us.

One may also return/exchange their order at Intrigue Boutique store with prior arrangements made.

Online goods needing to be returned from outlying areas will be at the cost of the customer.

If one is unsure if they fall within an outlying are, please contact marketing for assistance.

Refunds

Refunds will be in the original method of payment.

Refunds take 7 working days, after receipt of goods by Intrigue Boutique, to process. Credit card refunds should take 2-3 working days to reflect in your account.

The goods will only be accepted, if returned withing 7 days of receipt by the purchaser.

The goods must be in their original condition unworn and with labelling and swing tags intact.

Sale products are not eligible for return or exchange; therefore, no refunds will be processed for these products. 

Under no circumstances will any footwear, clothing, and accessories ordered by the customer, that has been worn, damaged, soiled or ripped be accepted for replacement.

Delivery

Products will be delivered withing 5-7 working days after successful receipt of payment.

Actual shipping times may vary slightly.

Delivery will be made to South African street addresses only.

An order is considered complete as soon as it is handed to an individual at your specified delivery address.

Any query relating to the order must be advised to Intrigue Boutique withing 24 hours after receipt of the goods.

In the event of goods being lost in transit, Intrigue Boutique has the option to either replace the missing goods or refund the customer.

Please note that shipping fees are not refundable.

Promotions 

Discount codes will not be applicable to items which are on sale. Only one coupon code can applier per order.

Products

Please note the stock of all items on offer is limited. Any order is subject to the item not being sold out, in which event Intrigue Boutique may remove such items from your basket.

The purchase shall be complete only when the payment has been processed fully and Intrigue Boutique has received the money. If payments fail, for any reason, the purchase shall not be successful. All prices are in South African Rands (ZAR) and are inclusive of VAT.

Service disruption

Intrigue Boutique reserves the right to limit or discontinue the functionality of the site. While we strive to be online continuously, we cannot exclude cases in which the webpage may be unavailable. In rare cases this may cause data loss.

Intrigue Boutique cannot be held liable for cross-browser incompatibilities that cause checkout or payment failures.

Intellectual property

Intrigue Boutique retains all copyright and other rights to services, as well as listings, information, images, videos, and databases (the “Property Protection”). A modification, reproduction, publication, disclosure to third parties and / or exploitation of the protected property without the prior written consent is expressly prohibited by Intrigue Boutique. This includes but is not limited to copying any style or design.

Termination / Cancellations of orders

Intrigue Boutique reserves the right to cancel or refuse to fulfil any order it suspects of being fraudulent.

Changes in General Conditions.

Intrigue Boutique reserves the right to revise these terms from time to time.

We reserve the right to ban any individual uploader or website domain from using our services for any reason.

Security

Anyone downloading or trying to download malware or damaging coding on this site, or who tries to gain unauthorised access to any page on this site, will be prosecuted. Intrigue Boutique will claim civil damages from such person if Intrigue Boutique suffers any damages or loss.

All credit card transactions on the site are protected. Intrigue Boutique has no access to any confidential information regarding your payment method. Only the banking partner of Intrigue Boutique will have access to confidential information (such as your credit card number, expiry date, CVV etc).

Privacy

Intrigue Boutique will take all reasonable steps to protect your personal information.